Is Bullion Legal Tender?
Government issued bullion coins which show a face value are legal tender and therefore you can travel across national borders without taxation.
What is Bullion?
Bullion is a term used to describe any product produced from a precious metal whose value is determined almost exclusively by its precious metal content. Bullion is priced in conjunction with current market ”spot” value plus a premium for fabrication and shipping costs.
Should I purchase gold, silver, platinum or other physical metals?
As with anything in life, diversification is always important. A good mixture of gold, silver, platinum and other metals in your portfolio will help reduce your risk. Many prominent analysts are currently saying that you should be overweighted in silver. That depends on your time horizon and risk tolerance.
Do I have to pay any sales tax or GST / HST?
Most precious metals are exempt from GST / HST. Precious metals are defined as bars, ingots, coins or wafers of gold, silver or platinum, refined to a minimum purity of 99.50% in the case of gold and platinum, and 99.9% in the case of silver. Gold, silver and platinum products are exempt from HST/GST. Palladium products are subject to HST/GST.
What forms of payments does Canadian Bullion accept?
We accept the following payments:
- Certified cheques
- Money orders
- Wire Transfers
- Pay Pal
- Bill payments
- Interac Online
- Email payments
How long does it take for a cheque to clear?
It will take 5-30 business days for your cheque to clear
What address do I mail or courier my cheque to?
Mail your cheque to: Canadian Bullion 1140 Sheppard Ave. W., Unit 12 Toronto, Ontario M3K 2A2
Who do I make the cheque payable to?
Please make the cheque payable to Canadian Bullion Services
What is the payee name?
Our payee name is Canadian Bullion Services in all banks except Royal Bank of Canada which have us titled as Canadian Bullion. ***Please note, we do not accept bill payments from TD Bank and ScotiaBank***
In what currency can I pay for my product?
You can pay both in USD and Canadian dollars.
What exchange rate do I get?
By purchasing through Canadian Bullion, you receive superior exchange rates.
Typically the exchange rate is only 1% above spot. Most banks in Canada typically charge 3-4% above spot. We pass on our superior exchange rates to you.
How much does storage cost?
Storage is 0.5% of the total metal value. It is charged monthly.
Security & Insurance - What type of insurance is provided?
Your stored assets will be fully insured against physical loss, theft, damage and other liabilities that other storage options cannot defend against.
Is storage available?
Yes, we can store for you at a secure depository. We have several different locations. Please contact us for more information 1-866-901-0600
How do I open an Accelerator Account?
How do I open an account with Canadian Bullion ?
Opening an account is easy and will take approximately 15 minutes of your time. Simply call one of our Account Executive at 1-866-901-0600 and we will be happy to help you get started.
How do I open an online account?
At the top of our website home page in the middle there is a yellow button labelled "Signup!"1. Please click on the button 2. Fill out your first name, last name and email address 3. Choose your own secure password 4. Once you sign up, you will receive an automatic email which you will need to verify
Does Canadian Bullion report any customer information to the government or any other 3rd party?
Canadian Bullion takes pride in keeping all client information strictly confidential.
Canadian Bullion will only share client account information with a government agency if requested during a criminal investigation.
What does it mean when my order status says: Complete, Processing, Pending or On Hold
•Complete: your shipment metal has been sent; tracking number will be provided in an email and you can track your shipment online
• Processing: your package is being boxed and is in queue for shipping
• Pending: we are waiting for payment from you (note: if you had paid by PayPal or interact online, it can take up to 5 business days for the funds to be released into our bank account. Cheques take up to 30 days to clear. For faster shipping we encourage you to use bill payments or interac e-transfer.)
• On hold: your order is not being shipped because you have asked for it to ship at a certain date or we are waiting for payment to clear.
How do I buy or sell precious metals?
Contact our account executive at 1-866-901-0600 and we will be happy to service you. Provided there is sufficient equity/funds in your account all orders will be executed immediately.
What are CBS's terms of sale?
Please click here to read our entire terms of sale.
Can I add to my current order?
Yes, if your shipment has not been packed, you can add products to your current order for only $7.00!
What are CBS's terms of purchase?
Please click here to read our entire terms of purchase.
Can I cancel my order?
When a customer submits an order online or has been submitted over the telephone, all prices are locked-in whether the client is buying from us or selling to us. It is not our intention to accept the risks involved when entering a transaction with a customer (whether buying or selling) and have the transaction cancelled.
However, we realize rare situations occur and orders need to be cancelled. If such a situation occurs and you would like to cancel and/or offset your order, you must telephone our office during normal business hours of 8:30am – 4:30pm EST Monday – Friday. All cancellations must pay for any market loss plus a $50.00 (CAD) cancellation fee.
Cancellations may only be approved over the telephone, at which time you will be given a Cancellation Number. After telephoning our office and if a cancellation number is provided, all losses due to market movement (no premiums added, simply difference between market price on original order and the bid at time of cancellation), along with a $50 (CAD) cancellation fee will be paid for by the client via credit card or another payment within 24 hours. Any market gain on cancellations shall remain the property of Canadian Bullion Services Inc.
Are shipments insured?
Yes, all shipments are insured. They are tracked online and require a signature when received.
Where does CBS ship to?
North America: Canada and The United States
How are our packages wrapped?
All shipments are wrapped carefully and discretely (meaning there will be no indication as to what it contains.) The return address will use our company’s acronym “CBS” along with our address.
How long will it take to receive my order?
Most orders are generally processed and shipped out within 5 to 20 business days of receiving confirmation and payment. Note: we do not ship on Saturday, Sunday, or holidays.
Can you ship to a different address than my billing address?
Yes, your shipment can be delivered anywhere you specify. However, due to fraudulent activity and security issues, credit card payments will only be shipped to the billing address.
Can I pick up my order?
After your order has been submitted, Canadian Bullion Services will email you the information necessary to pick your order if you choose.
What are the factors that cause the price of precious metals to move up or down?
Some factors are:
- Economic factor
- Political factors
- Supply and demand
- And market sentiment.
What are the risks involved in buying precious metals?
Like any other product, the prices of precious metals can go up or down.